By Paula Brown, Local Journalism Initiative Reporter
Dufferin Child & Family Services (DCAFS) has been awarded with a recognition of their advocacy for children and families.
DCAFS announced in a press release on May 9 that they had received accreditation from the Canadian Centre for Accreditation (CCA) for another four years.
“The accreditation process is challenging, and we could not have done it without the support of our dedicated staff, service recipients, community partners, and Board of Directors,” said DCAFS in the press release. “The accreditation process requires a whole agency approach, and we are committed to ongoing quality improvement. We believe that having an external review helps us to learn and grow, and we are pledged to ensure that our service methodology is current and effective.”
The Canadian Centre for Accreditation (CCA) offers a four-year accreditation program, which is designed to enhance an organization’s quality management.
In order to obtain accreditation, DCAFS underwent an assessment review conducted by CCA-trained teams. The review process included the submission of organizational information, surveys of community partners, staff, governing body members, and other stakeholders as well as interviews, observations and process reviews as part of a site visit.
“Our team effort in achieving accreditation involved the entire organization, including service delivery, universal polices, governance, human resources, finance, and IT,” said DCAFS.
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