Information Privacy Concerns
We encourage you to contact your worker with any questions or concerns you might have about our privacy or information practices.
If your privacy questions have not been answered or not resolved to your satisfaction, you may wish to submit a Resolution Process form to us. Click here to view our Resolution Process for Service Recipients or ask us for a copy.
If, after contacting us, you feel that your concerns have not been addressed to your satisfaction, you have may wish to contact the Information and Privacy Commissioner of Ontario. The Information and Privacy Commissioner of Ontario is responsible for making sure that privacy laws are followed in Ontario. Contact information is provided below.
Service Recipient Concerns
We encourage you to contact your worker with any questions or concerns you might have about our service recipient practices.
If your service questions have not been answered or not resolved to your satisfaction, you may wish to submit a Resolution Process form to us. Click here to view our Resolution Process for Service Recipients or ask us for a copy.
If, after contacting us, you feel that your concerns have not been addressed to your satisfaction, you have may wish to contact the office of the Ontario Ombudsman. The Ontario Ombudsman promotes fairness, accountability and transparency in the public sector by investigating public concerns and systemic issues within his jurisdiction, and can be reached through the provided information below.
The Commissioner can be reached at:
Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, Ontario M4W 1A8
Phone: 416-326-3333 or 1-800-387-0073
TDD/TTY: 416-325-7539
E-mail: [email protected]
The Ontario Ombudsman is an independent, non-partisan Officer of the Ontario Legislature, appointed by all parties, whose role is to ensure that the provincial government and public sector serve people in a way that is fair, accountable, transparent and respectful of their rights.