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Volunteer Opportunities

Looking for Board Members

Volunteer Drivers

Our agency depends on volunteer drivers to transport children to various activities including medical appointments, supervised visits and counseling. We look for individuals who are reliable, punctual, enjoy spending time with children and possess a good driving record.


Volunteer Driver

Reports to:
Volunteer Coordinator


  • Drive children to visit with parents, or parents to visit with children
  • Drive clients to and from medical and legal appointments
  • Drive clients to and from agency appointments
  • Assist the children in dressing in outer wear if necessary
  • Drive children to camp
  • Placing children in car seats
  • Recording mileage on monthly time sheet
  • Provide an annual medical report
  • Provide proof of Automobile Insurance annually
  • Report Serious Occurrence if necessary


  • Reliable vehicle
  • Possess good driving record
  • $1,000,000 P.L.P.D. insurance coverage
  • Responsible
  • Neat and personable
  • Non-judgemental
  • Patient
  • Relates well with children
  • Respect for confidentiality

NOTE: All vehicles must be equipped with approved tether bolts so that infant/toddler car seats may be secured.  If the vehicle is equipped with a passenger air bag, children under the age of 13 must sit in the rear seat using a seat belt.

Headwaters Family Visit Centre On Site Volunteer

Families with this program are involved in high-conflict custody and access disputes in Family Court. This position involves supervising access visits and exchanges between parent(s) and children and completing observation notes of these visits.  This position may be of special interest to persons enrolled in a university of college program geared toward the helping professions as you will gain skills required for your chosen profession.

On-Site Volunteer, Headwaters Family Visit Centre

Reports to:
Program Co-ordinator, Headwaters Family Visit Centre

Provides supervision of visits and exchanges during assigned duty hours and facilitates positive exchanges and visits between the non-custodial parents and their children while supporting custodial parents through the process.  Assures that supervised activities for children and their parents are available. During exchanges and visits the volunteer attends to the safety of children. Assumes responsibility to report to an On-Site Supervisor, situations which require intervening with an exchange or visit where the atmosphere becomes problematic or there is an assessed risk of safety for a child or parent. Consults with the On-Site Supervisor concerning new referrals to the centre and updates on present exchange and visiting arrangements.

Other duties as assigned by the Program Co-ordinator or On Site Supervisor.  Attends conferences, meetings seminars, etc. to enhance professional growth and maintains current familiarity with relevant legislation and agency policies and procedures pertinent to the Family Visit Centre. Other duties as assigned by the Program Co-ordinator or On Site Supervisor.

Key Relationship:
Maintains a positive friendly relationship with program clients.
Maintain a positive working relationship with the Program Coordinator and all other staff and volunteers of the Centre.

Essential Skills:
A relevant diploma in the human services field from a recognized community college or a bachelor degree in a human services area would be an asset but is not required.
Good knowledge of child development.
Demonstrates sound judgement, reasoning and decision making skills.
Have good communication skills and good written skills.

Administrative Support

We are currently seeking individuals who would be willing to train as receptionist and provide administrative support.


Reports to:
Administrative Assistant


  • Answering telephone, directing callers and taking messages.
  • Greeting clients.
  • Arrange for volunteer drivers, and complete appropriate forms.
  • Filing and typing.
  • Assist social work staff with phone calls.
  • Preparing the mail and delivering to the mail box.
  • Photocopying and faxing.
  • Records volunteer hours on volunteer monthly report.


  • Previous reception/clerical experience
  • Computer skills
  • Knowledge of MS Word
  • Neat and personable
  • Non-judgemental
  • Patient
  • Relates well with children
  • Ability to cope in a busy environment
  • Respect for confidentiality

Case Aides

This position provides an opportunity to assist in providing social work services in some aspects of child protection services. You need to be a student in a social service worker or social worker program. We look for strong interpersonal skills, respect for confidentiality and a willingness to gain additional skills and knowledge.


Reports to:
Assigned Supervisor

Assists in providing social work services embracing any or all aspects of the agency’s Child Welfare Services.


  • Become acquainted with and follow agency policies and procedures for all aspects of the agency’s  Child Protection Services.
  • Administrative and recording duties for any assigned cases.
    (Policy prohibits students being assigned abuse cases).
  • Casework with children and/or their parents as assigned.
  • Liaise with other agencies in the community or other Children’s Aid Societies may be required.
  • Attend case conferences, meetings, seminars, workshops which may enhance professional growth and learning.


  • Positive interpersonal skills.
  • Respect for Confidentiality.
  • Full time attendance in a Social Work Program.


We are looking for individuals who are willing to assist students who require extra help with school subjects, encouragement and support. You would meet with the child’s social worker to identify the needs of the child and assist the child in achieving his/her academic goals. We are looking for individuals who are patient, reliable and enjoy working with children and/or adolescents. Previous experience in a school environment and/or with children would be an asset.

Special Friend/Mentor

We are looking for individuals who would like to spend time with a child and offer support on a one to one basis.  You would need to patient, mature and responsible, nonjudgmental and available on a consistent basis.

Special Friend/Mentor

Reports to:
Social Worker


  • Offers support and relates to client on a one-to-one basis.
  • Provide assistance with budgeting, home-making, shopping, and other related life skills.
  • Participate in activities that the child/youth enjoys.
  • Discover new activities that the child/youth enjoys.
  • Familiarize clients with community resources available.
  • Establish a caring, non-professional relationship with the family.


  • Mature and responsible
  • Confident
  • Enjoys the company of children/youth
  • Ability to engage with parent and child
  • Non-judgemental
  • Patient
  • Good writing skills
  • Neat and personable
  • Willingness to listen
  • Respects confidentiality